Return, Exchange & Refund Policy

Return Policy

Policy Duration
You can return your item within 3 days from the date you receive your order. After this period, we are unable to accept returns.

Eligibility for Returns
You can return products if they are:

  • Damaged
  • Not functioning upon receipt
  • Have manufacturing defects

To qualify for a return, the item must be:

  • Unused and in the same condition as when you received it.
  • In its original packaging.

Non-Returnable Items

  • Perishable goods (food, flowers, plants)
  • Custom products (special orders, personalized items)
  • Personal care items (beauty products)
  • Hazardous materials (flammable liquids or gases)
  • Sale items
  • Gift cards

Exchange Policy

Eligibility for Exchange
We offer exchanges for defective or damaged items. To qualify for an exchange:

  • The item must be in unused condition and within 3 days of receiving it.

Exchange Process
Once your exchange is approved:

  • A replacement product will be sent to your registered address.

How to Request a Return or Exchange

To initiate a return or exchange:

  1. Contact Us via:
  2. Provide the following:
    • A proof of purchase
    • An unboxing video clearly showing the condition of the item when you received it (This is required for all return, refund, or exchange requests).

We aim to make the process as simple and quick as possible!

Refund Policy

Refund Process

  • Prepaid Orders: If your refund is approved, it will be processed back to your original payment method within 5-7 working days.
  • COD Orders: For Cash on Delivery orders, refunds will be processed via bank transfer or UPI, so please share your details by email.

Return Shipping Costs
If you are eligible for a refund, please note that return shipping costs will be deducted from the refund amount.

Sale Items
Sale items are non-refundable.